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The license is permanent for the version you purchased. When a new version is released, you can purchase an upgrade, but that is not mandatory. Your purchased version will work perpetually.
How is the program delivered?
Immediately after completion of the order process, you will be sent an invoice and an electronic key to immediately activate the program by email. The email will contain instructions on how to activate the program.
How do I activate the program?
After payment, you will receive a license key (a small piece of text) by e-mail, which you will enter into the program using the
How do I purchase an upgrade?
If you purchased a previous version of ProfiCAD, you can upgrade to the latest version at a discount of 50%.
Install the new version and enter your license key. The program will show you a discount code. Use the order form on the order page, fill in the form and enter the discount code.
If you prefer to purchase the upgrade before installing version 11, contact us by using the contact form on our website. We will provide you the discount code.
I prefer to pay by bank transfer on an invoice basis.
Select "wire transfer - prepayment" at the bottom of the order page. You will receive an invoice, and you can pay by bank transfer.
What happens when I buy a new PC. Do I need a new license of ProfiCAD?
You will be able to use your existing license. There is no need to buy a new one.
How much are the updates? What follow-up costs would usually arise?
The minor upgrades (for example, from v. 8.1 to 8.2) are free of charge.
The major software versions (for example, upgrading from Version 8 to Version 9) are released approximately every 2 - 3 years, and are offered at a 50% discount.
When I purchase the program, how can I be sure that a new version will not be released shortly, requiring me to buy an upgrade?
"When you purchase the program, we offer a protection period of 6 months. If a new version is released within this timeframe, you will receive the new version free of charge.
Can I buy the program for someone else?
Yes. At the bottom of the order page, click "Show more input fields" and then uncheck the "The Recipient or Licensee is the same as the Purchaser." checkbox and fill in the fields of the end user.
In ProfiCAD, enter the key using the menu
If I own a single user license and find out that I need a site license, can I buy it with a discount?
Yes, in this case, you can buy the site license for the difference between the prices. In this case, please inform us in advance so that we can prepare a discount coupon for you.
How do I create a quote myself?
You can easily create a quote yourself in the order process. To do so, place the desired products in the shopping cart, proceed to checkout, enter the required data in the order form and select your preferred payment type. As usual, you can review all of the information you entered again on the confirmation page. Then, instead of completing the order using the button at the bottom of the confirmation page, click the "Save as quote only" link.
Who is the seller of the product?
Digital River GmbH
Tel.: +49 221 99535513
Tax ID Number (Germany): 217/5722/1080